Refund policy

<h2>Refund Policy</h2>
<p>At All Peptides, we are committed to your satisfaction. If you are not entirely satisfied with your purchase, we're here to help.</p>

<h3>30-Day Return Window</h3>
<p>You have 30 calendar days from the date you received your item to initiate a return. To be eligible for a return, your item must be in new, unused condition and in its original packaging. You will also need to provide the receipt or proof of purchase.</p>

<h3>How to Initiate a Return</h3>
<p>To start a return, please contact us at <a href="mailto:nbc.product.info@gmail.com">nbc.product.info@gmail.com</a>. Please include your order number and the reason for your return. We will provide you with instructions on how and where to send your package.</p>
<p>Please do not send your purchase back to the manufacturer. Items sent back to us without first requesting a return will not be accepted.</p>

<h3>Return Shipping Costs</h3>
<p>The customer is responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.</p>

<h3>Restocking Fees</h3>
<p>All Peptides does not charge any restocking fees for returns.</p>

<h3>Refund Process</h3>
<p>Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.</p>
<p>If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 5-7 business days, depending on your card issuer's policies.</p>

<h3>Damaged or Incorrect Items</h3>
<p>Please inspect your order upon reception and contact us immediately at <a href="mailto:nbc.product.info@gmail.com">nbc.product.info@gmail.com</a> if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. In such cases, All Peptides will cover the return shipping costs and ensure a replacement or full refund.</p>

<h3>Exchanges</h3>
<p>The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.</p>

<h3>Contact Us</h3>
<p>If you have any questions about our Refund Policy, please contact us:</p>
<ul>
    <li>By email: <a href="mailto:nbc.product.info@gmail.com">nbc.product.info@gmail.com</a></li>
    <li>By mail: 3 Coull Drive, Durban, South Africa</li>
</ul>